Returns & Exchanges Policy

At Sultan Chand & Sons, we strive to ensure your fashion experience is seamless; if you are not completely satisfied with your purchase, you may return eligible items within 15 days of delivery. All returned products must be in their original condition, unworn, and with all tags intact to qualify for a full refund.

Return Process

• 1.
  Initiate Request

  Log into your account portal and select the order you wish to return to receive a unique Return Authorization number.

• 2.
  Package Your Items

  Place the items in their original packaging, ensuring the invoice and all security tags are included to avoid processing delays.

• 3.
  Ship the Parcel

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Quality Check & Refund

  Once our warehouse team verifies the item's condition, your refund will be processed to your original payment method within 7-10 business days.