Frequently Asked Questions
Everything you need to know about shopping with Sultan Chand & Sons.
How long does shipping take for domestic orders?
We typically process orders within 24-48 hours. Depending on your location, domestic delivery usually takes between 3 to 5 business days.
What is your return and exchange policy?
We offer a 15-day return and exchange policy for all unworn items with original tags attached. Simply visit our returns portal to initiate a request.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery (COD) is also available for select pin codes.
Are the colors of the products accurate on the website?
We strive to display our garment colors as accurately as possible. However, due to different monitor settings and lighting conditions, slight variations may occur.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your destination.